---
updatedAt: 2026-09-23T07:42:10.000Z
agentTools:
  projectIndex: https://help.zluri.com/llms.txt
---

# Using App Insights in Zluri

Learn how Zluri’s Application Insights feature surfaces actionable, app-level insights to help IT, Security, and Application Owners manage governance, spend, and compliance efficiently.

## Overview

App Insights in Zluri provides real-time visibility into each connected application.<br />The feature highlights key findings such as unused licenses, inactive accounts, and potential security risks, enabling quick investigation and remediation.

Each application profile contains an **Insights** tab that displays insight cards summarizing the following:

* The number of affected users or records
* A title describing the detected issue (for example, *Orphaned Access*)
* A short description explaining the context
* Tags showing the insight category (*Security*, *Optimization*, *Usage*, etc.)
* A **Review** button that redirects to the relevant view (for example, App Users or Licenses) with the same filters applied to show matching records

Tabs at the top (**All, Optimization, Security, License, Usage, Contract, Cost**) allow category-based filtering.<br />The **refresh icon** updates all card values with the latest data.

> App Insights is available in both the **SaaS Management** and **Identity Governance & Administration (IGA)** platforms.

### App Insights in SaaS Management

<Image src="https://files.readme.io/2ef7f2fc9f0997c257da1a50e9865e835909c09e837bd6c7fa5ca0583c5d3e24-Screenshot_2025-11-14_at_2.23.39_PM.png" align="center" />

### App Insights in Identity Governance & Administration (IGA)

<Image src="https://files.readme.io/34bd567291893b19a84cb0d5c704489895034df0421e8e0c242c9ebb14974f03-Screenshot_2025-11-14_at_2.23.51_PM.png" align="center" />

## Accessing Application Insights

1. Go to **Applications** in the left navigation.
   1. Select any managed application (for example, HiBob HRIS).
2. Click **Insights** in the sidebar.
3. Review the insight cards displayed on the page.
4. Use the category tabs to filter insights by **Optimization**, **Security**, **License**, **Usage**, **Contract**, or **Cost**.
5. Click **Review** to open the filtered view showing matching users, licenses, or records.
6. Use the **Refresh** icon to update insight data.

<Image src="https://files.readme.io/bed02e4657a8c3f71dc0a1c0112295c933e7aee029834c65833af2cb7a216abc-appIn.gif" align="center" />

## How It Works

App Insights automatically analyzes application data and displays the results as insight cards.<br />Each card highlights an issue such as unused licenses or orphaned accounts and updates as data changes.

Users can:

* Refresh insights using the refresh icon
* Switch categories using the tabs at the top
* Click **Review** to see the exact users, licenses, or records involved

## Insight Categories

### 1. Security Insights

Security insights highlight risks and governance gaps related to access, privileges, and compliance within connected applications.

| Insight                      | Description                                                                                                                    |
| ---------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| **Orphaned Access**          | Detects active application accounts linked to inactive users. Review and remove these accounts to prevent unauthorized access. |
| **Dormant Accounts**         | Flags user accounts that have been inactive for 30 days or more, based on login history and application discovery data.        |
| **Ignored Accounts**         | Flags accounts with no recorded activity data. Audit and remove unnecessary or inactive accounts.                              |
| **Service Account Exposure** | Detects service or shared accounts with application access. Assign owners or disable unused accounts.                          |
| **Shadow IT Users**          | Identifies users accessing an app outside approved sources. Bring usage under management or revoke access.                     |

### 2. Optimization Insights

Optimization insights identify unused or underutilized resources that can be reclaimed to optimize license costs and maintain application hygiene.

| Insight                          | Description                                                                                                                 |
| -------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| **Unused Licenses**              | Detects licensed users inactive for 30 days or more. Reclaim or reassign licenses to optimize spend.                        |
| **Undeprovisioned Licenses**     | Identifies users who have left the organization but still hold active licenses. Remove licenses or automate deprovisioning. |
| **Suspended Users with License** | Flags suspended accounts still consuming active licenses. Revoke or reassign licenses to free up resources.                 |
| **Users with Multiple Accounts** | Identifies duplicate or alias accounts for the same user. Merge or clean up redundant accounts to prevent license waste.    |

### 3. License Insights

License insights help track usage thresholds and identify overconsumption to support compliance and renewal planning.

| Insight                        | Description                                                                                                        |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------ |
| **Overused Licenses**          | Detects license usage exceeding purchased quantity. Add seats or deallocate licenses to maintain compliance.       |
| **Licenses Nearing Threshold** | Highlights licenses with more than 80% utilization. Plan renewals or reallocate licenses before reaching capacity. |

### 4. Usage Insights

Usage insights provide visibility into user activity, engagement, and anomalies across connected applications.

| Insight                          | Description                                                                                                  |
| -------------------------------- | ------------------------------------------------------------------------------------------------------------ |
| **New Users Detected**           | Detects new active users added within the last 30 days. Validate onboarding and access approval.             |
| **Ignored Accounts**             | Identifies users with no recorded activity. Review and deactivate unused or stale accounts.                  |
| **Users with Multiple Accounts** | Detects users with multiple identities or aliases within the same application. Merge or clean up duplicates. |
| **Service Account Exposure**     | Highlights service or shared accounts with application access. Assign ownership or disable unused accounts.  |

### 5. Contract Insights

Contract insights track renewal timelines and expiration dates to support vendor and compliance management.

| Insight                         | Description                                                                                                                                  |
| ------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| **Days Since Contract Expired** | Tracks how long a contract has been expired to highlight potential compliance risks. Upload or link the latest agreement to stay up to date. |

### 6. Cost Insights

Cost insights identify spend irregularities or unused subscriptions to improve financial visibility.

| Insight                         | Description                                                                                                 |
| ------------------------------- | ----------------------------------------------------------------------------------------------------------- |
| **Days Since Last Transaction** | Highlights applications with no spend recorded for over a year. Verify billing sources or review app usage. |
| **Restricted App Usage**        | Detects activity in restricted or unapproved applications. Review and block access if necessary.            |

## Insight Data Reference

Each insight in App Insights is powered by live information from connected applications.<br />Zluri automatically detects updates such as new users, license changes, or security activity and refreshes each insight card to keep counts accurate.

| Insight                           | Data Source         | Logic Applied                                                                  |
| --------------------------------- | ------------------- | ------------------------------------------------------------------------------ |
| **Orphaned Access**               | App-to-User Mapping | Identifies users marked as *inactive* while their app access remains *active*. |
| **Dormant Accounts**              | App-to-User Mapping | Finds accounts with no recorded activity for 30 days or more.                  |
| **Ignored Accounts**              | App-to-User Mapping | Flags accounts with missing or null activity data.                             |
| **Service Account Exposure**      | App-to-User Mapping | Detects service accounts that remain active without direct ownership.          |
| **Shadow IT Users**               | App-to-User Mapping | Lists users accessing an application outside the managed or approved source.   |
| **Unused Licenses**               | App-to-User Mapping | Finds licensed users inactive for 30 days or longer.                           |
| **Undeprovisioned Licenses**      | App-to-User Mapping | Detects licenses assigned to users who have left the organization.             |
| **Licensed Users with Low Usage** | App-to-User Mapping | Identifies licensed users with consistently low usage (<30%).                  |
| **Suspended Users with License**  | App-to-User Mapping | Flags suspended users still consuming licenses.                                |
| **Overused Licenses**             | Licenses-Flat       | Detects licenses where usage exceeds purchased quantity.                       |
| **Licenses Nearing Threshold**    | Licenses-Flat       | Highlights licenses with more than 80% utilization.                            |
| **Days Since Contract Expired**   | Contract Repository | Flags contracts past their expiration without renewal.                         |
| **New Users Detected**            | App-to-User Mapping | Lists newly discovered active users within 30 days.                            |
| **Users with Multiple Accounts**  | App-to-User Mapping | Finds users with multiple identities in the same application.                  |
| **Days Since Last Transaction**   | App Spend Summary   | Highlights applications with no spend recorded for 12 months.                  |

> **Note:** Zluri applies the same logic across all modules to keep insight counts consistent with what appears in the corresponding filtered views.