Please follow the below steps to give screen recording permission to the Zluri desktop agent.
Click on the apple icon at the top left corner and select 'System Preferences'
Search for 'Privacy settings' and open it.
Search for 'Screen recording' permission and allow it.
Sometimes we do not have Zluri in the options to for screen recording, there you need to manually add Zluri application by clicking on the '+' sign and enable the permissions.