Zluri fetches the list of users and licenses from Atlassian Admin, Jira & Conlfuence. This article explains how you can validate the data presented in Zluri.

How Zluri fetches the data:

Zluri calls the following APIs to fetch the data.


Jira: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-users-search-get

Confluence: https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-group/#api-wiki-rest-api-group-groupid-membersbygroupid-get

Atlassian Admin: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-orgs-orgid-users-get

Status & License Mapping:

For Jira: Zluri processes the users from the Jira API with accountType : 'Atlassian' and active: True. Out of which the Zluri matches the users coming from Atlassian Admin with accountId.

  1. User present in Atlassian Admin with Product Access = Jira Software, User Application Status = Active, Licenses mapped.

  2. User present in Atlassian Admin without Product Access = Jira Software, User Application = Inactive, License not mapped.

  3. Users not present in Atlassian Admin, User application status = Active, License not mapped. There could be some unmapped users out of this, Please map the users to email ids get the exact user count.

For Confluence: Zluri processes the users from the Jira API with accountType : 'Atlassian' and active: True. Out of which the Zluri matches the users coming from Atlassian Admin with accountId.

  1. User present in Atlassian Admin with Product Access = Confluence, User Application Status = Active, Licenses mapped.

  2. User present in Atlassian Admin without Product Access = Confluence, User Application = Inactive, License not mapped.

  3. Users not present in Atlassian Admin, User application status = Confluence, License not mapped. There could be some unmapped users out of this, Please map the users to email ids get the exact user count.

How to validate the data:

You can login to your atlassian admin account check for the billed users.

To export the list of users, You can download the list of users from product access = Jira Software.

For confluence, You can check the similar details on same pages.

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