TroubleshootFix common Freshservice integration errorsCopy PageFSC-101-A: The API key used to connect the integration is invalid. Please ensure that you use the right API key to connect the integration.FSC-101-B: The API key used for this integration is expired/revoked. Please ensure that you use the right API key before reconnecting the integration.FSC-102-A: The user trying to connect the integration does not have sufficient permissions for fetching agents. Modify the user permission and try again.FSC-102-B: The permission for the user who connected the integration is modified/revoked. Modify the user permission and reconnect the integration.FSC-103-A: The subdomain mentioned is invalid. Update a valid subdomain as mentioned in the how-to connect steps.FSC-103-B: The subdomain used to connect the integration is invalid. Please ensure that you use the right subdomain while reconnecting the integration.FSC-104-A: The user trying to connect the integration does not have sufficient permissions for fetching roles. Modify the user permission and try againFSC-104-B: The permission for the user who connected the integration is modified/revoked. Modify the user permission and reconnect the integration.FSC-105-A: The user trying to connect the integration does not have sufficient permissions for fetching requesters. Modify the user permission and try again.FSC-105-B: The permission for the user who connected the integration is modified/revoked. Modify the user permission and reconnect the integration.FSC-106-A: The user trying to connect the integration does not have sufficient permissions for fetching groups. Modify the user permission and try again.FSC-106-B: The permission for the user who connected the integration is modified/revoked. Modify the user permission and reconnect the integration.FSC-107-A: The user trying to connect the integration does not have sufficient permissions for fetching applications. Modify the user permission and try again.FSC-107-B: The permission for the user who connected the integration is modified/revoked. Modify the user permission and reconnect the integration.
