Troubleshoot

This page lists common errors and known issues encountered while integrating LaunchDarkly with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

LCD-101-A: The API key used to connect the integration is invalid. Please ensure that you use the right API key to connect the integration

This error occurs while connecting LaunchDarkly to Zluri with an invalid API token. To fix this:

• Carefully follow the instructions to create a LaunchDarkly API token.
• Copy the API token exactly as shown in LaunchDarkly and enter it as-is in Zluri, ensuring no missing or extra characters.

Afterwards, try to connect LaunchDarkly to Zluri again.

LCD-101-B: The API key used for this integration has expired or been revoked. Please ensure that you use the right API key before reconnecting the integration

This error occurs if the API token used to connect LaunchDarkly to Zluri has expired or been revoked.

To fix this, create a new API token by following the create a LaunchDarkly API token instructions, and reconnect the integration with the new token.

LCD-102-A: The user trying to connect the integration does not have sufficient permissions. Modify the user permissions and try again.

This error occurs when the LaunchDarkly user does not have sufficient privileges to connect to Zluri.

To resolve this error, make sure the user has at least Reader privileges in LaunchDarkly, and try to connect again.

LCD-102-B: The permission for the user who connected the integration has been modified or revoked. Modify the user permission and reconnect the integration.

This error occurs when the LaunchDarkly user who connected to Zluri has lost the necessary permissions.

To resolve this error, restore at least Reader privileges to the LaunchDarkly user, and reconnect the integration.