Troubleshoot

This page lists common errors and known issues encountered while integrating Wrike with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

WRK-101-A / WRK-101-B: The token used to connect this integration has been revoked. Please reconnect Wrike to Zluri.

This error occurs when the Wrike authentication token has expired. To fix this error, reconnect Wrike to Zluri by following the integration document.

WRK-102-A: The user trying to connect the integration does not have sufficient permissions. Modify the user permissions and try again.

This error occurs when the Wrike user does not have Account Owner or Admin privileges.

To resolve this error, make sure the user has one of these privileges in Wrike, and try to connect again.

WRK-102-B: The permissions for the user who connected the integration have been modified or revoked. Modify the user permissions and reconnect the integration.

This error occurs when the Wrike user who connected to Zluri has lost Account Owner or Admin privileges.

To resolve this error, grant one of these privileges to the Wrike user, and reconnect the integration.