Data Processing

How Zluri fetches the data:

Zluri calls the following API to fetch the list of users from Opsgenie

https://docs.opsgenie.com/docs/user-api#get-user

Status Mapping:

Users with status “verified": true and “blocked” =false, User Application Status = Active

Users with status “verified”:false, User Application Status = Suspended
Users with status “blocked“: true, User Application Status = Suspended

Users coming from earlier syncs but not coming in the latest sync are assigned user application status = 'Inactive'.

How to validate the data:

• Go to Settings
• Click on 'Users' on the left panel
• then click on the 'Active Users' under saved searches to view active users.