Troubleshoot

This page contains a list of common errors and known issues encountered while integrating Azure AD with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

AD-100-A: You do not have sufficient permissions to connect the integration. Please ensure you have the right permissions

This error occurs when an Azure AD user does not have the necessary privileges to connect to Zluri. You can resolve this error in two ways:

1. Connect using a user with one of the following privileges:
   • Global Administrator
   • Global Reader
   • Reports Reader
   • Security Administrator
   • Security Operator
   • Security Reader

OR

2. By connecting Azure AD using a custom admin role.

AD-100-B: The permission of the user has been revoked or modified. Please ensure that the user has the right permission before reconnecting the integration

This error occurs when the Azure AD user who connected to Zluri has lost the required permissions. You can resolve this error in two ways:

1. By ensuring the user has the correct Azure AD permissions and reconnecting.

OR

2. Reconnect using a user with one of the following privileges:

• Global Administrator
• Global Reader
• Reports Reader
• Security Administrator
• Security Operator
• Security Reader

AD-101-A: An Azure AD Premium license is required to connect the integration

This error occurs if you do not have a Microsoft Entra ID P1 or Entra ID P2 subscription. To solve this, try to reconnect the integration after subscribing to one of the two required subscription types.

AD-101-B: The Azure AD license is modified

This error occurs if your Microsoft Entra ID P1 or Entra ID P2 subscription has expired. To solve this, try to reconnect the integration after resubscribing to one of the two required subscription types.

AD-102-A: To ensure full functionality with Zluri, it's necessary to permit the visibility of user data

This error occurs while connecting the integration since by default, user details are hidden for all Microsoft reports. To fix this, follow the instructions to unhide user data in the integration doc and try to connect again.

AD-102-B: To ensure full functionality with Zluri, it's necessary to permit the visibility of user data

This error occurs if the visibility of user data has been modified after connecting the integration. To fix this, follow the instructions to unhide user data in the integration doc and reconnect the integration.