FAQ

1. How can I address the "Optimizable Licenses" report?

The action prompted by this report is to review and categorize these licenses based on their optimization potential, which can involve reassignment, revocation, provisioning, or deprovisioning, depending on the specific category.

2. How can I address the "Wastage" report?

This report calls for setting up playbooks to take action on licenses that are identified as underutilized. Actions may include revoking licenses, downgrading subscriptions, or reassigning them to more active users.

3. How can I address the "Realized Savings" report?

This report calls for reviewing the success of past actions and using these insights to refine your future optimization strategies. You can learn from these savings to make data-driven decisions on how to manage licenses more effectively.

4. How can I address the "Undeprovisioned License" report?

Take actions to de-provision licenses for users who have left to avoid unnecessary costs. Automated actions or playbooks can be set up to streamline this process.

5. How can I track the impact of optimization actions over time?

You can track the impact of optimization actions by regularly reviewing the "Realized Savings" report and comparing it to previous months. This will help you understand the effectiveness of your actions and make necessary adjustments to achieve ongoing cost savings.

6. How can I receive App license optimization notifications through Slack?

To receive notifications via Slack for App license optimization, click Configuration and on the 'Optimization Settings' pop-up, make sure the 'Receive Notification' checkbox for 'via Slack' is checked.

7. Can I exclude users from optimizations?

You can exclude certain users from optimization using the Optimization Inclusion option. This option will allow users to prevent optimization from running on specific roles or users.

See this dedicated doc to learn more.