Data Processing

How Zluri fetches the data:

Zluri calls the following API to fetch the list of users from Pingdom https://docs.pingdom.com/api/#tag/Contacts

Status Mapping:

Only active users who have Pingdom access are fetched in the API response. Invited and active users with No access are not fetched.

Users coming from earlier syncs but not coming in the latest sync are assigned user application status = 'Inactive'.

How to validate the data:

• Click on the Settings on the left panel
• Click on Users
• You will be redirected to the page with all the users' information
• Only the Active users with Pingdom access (access information updated under the Pingdom column) will be available in the Zluri API response.