Connect

Prerequisites

• Admin privileges in Intercom
• Intercom Essential, Advanced, or Expert subscription

Integration steps

Create an Intercom access token

1. Go to your Intercom dashboard.

2. In the left side panel, click on ⚙️ Settings.

   

3. Click on Integrations and select Developer Hub.

   

4. Click New app.

   

5. Give the app a descriptive name and click Create app.

   

6. Click the Copy to clipboard icon in the Access token section and securely store this token.

   

Connect the Intercom instance in Zluri

1. Open the Integrations Catalog, search for “intercom”, and click ➕ Connect.

   

2. Review the integration's scopes, then click Connect it myself. You can click the down-arrow button towards the right of a scope to learn what it does.

   

3. Enter the previously generated Access token in the API Token field.

   

4. Click Connect, give the connection a name and description, and you’re ready to go!

Got questions? Feel free to submit a ticket or contact us directly at [email protected].