Data Processing

Zluri fetches the list of users from Aircall. This article explains how you can validate Aircall user data in Zluri.

How Zluri fetches data:

Zluri calls the following API to fetch user data.

https://developer.aircall.io/api-references/#list-all-users

Status Mapping:

Aircall does not pass the status information through API response. Hence all users with coming from the API response are marked as User Application Status = 'Active'.

Users who were coming from the earlier syncs and not coming in the latest sync are marked with User Application Status = 'Inactive'.

How to validate the data:

You can login to Aircall dashboard to find the list of active users.