Data Processing

Zluri collects the list of owners from HubSpot CRM Integration. This article explains how you can validate the HubSpot CRM user data presented in Zluri platform.

How Zluri Fetches data:

Zluri calls the following API to fetch the list of users from HubSpot CRM.

https://developers.hubspot.com/docs/api/crm/owners

Status & License Mapping:

Zluri marks all the users with 'archived' = false flag in the API response, as User Application Status = Active.

The users with archive = true are marked with User Application Status = False.

The users who were coming in earlier syncs but not in the recent sync are marked with User Application Statys = 'Inactive'.

Zluri does not process licenses from HubSpot.

How to validate the data:

You can click 'Settings' -> 'User & Team Management' or click the below link

https://app.hubspot.com/settings/19905110/users (Please replace the numbers after settings with your own account code)

Then you can export the list of users and filter by column 'Deactivated' = 'No'.

The count will match the number active users obtained by applying the filter with Source = 'HubSpot' and User Application Status = 'Active'.

Note: HubSpot API does not differentiate between a user with pending invitation status and and active user, Hence the total number of users shown in Zluri includes both Active users and Pending Invites. This is a limitation of the HubSpot API and is not at Zluri data processing end.