PagerDuty + Zluri Integration Benefits

Integrate PagerDuty with Zluri to understand which users have access to PagerDuty and how frequently they use the app. You can monitor their usage & activities through Zluri. Also, You can identify inactive users & unused licenses to optimize PagerDuty usage.

How it Works

When you integrate PagerDuty with Zluri, Zluri fetches the list of users & their activities. Based on activities it calculates usage and lists all the users along with their usage and last used date in Zluri platform.

Requirements

To integrate PagerDuty with Zluri you need to be an admin in your PagerDuty account. Also you need to have an active Zluri subscription.

Integration Walkthrough

To integrate PagerDuty with Zluri you have to visit the integrations page in your Zluri workspace & click on 'PagerDuty'.

Get API key:

1. Login to your PagerDuty Account.

2. Go to Integrations => API Access Keys and click `Create New API Key`.

3. Enter a Description that will help you identify the key later on. Check the Read-only option.

4. Click Create Key.

Integration with PagerDuty requires authorization from the PagerDuty administrator. If you have the PagerDuty Admin credentials you can authorize yourself. Or you can send an invite to your co-worker to complete the authorization.

If you are inviting your co-worker to complete the authorization, You will need to fill his name, email & a note (optional) and we will send an invite to him.

Your co-worker will get an email with a link to complete the authorization. And will see a screen as shown below after he completes the step.

Usage:

Once you authorise PagerDuty, you will be able to see an overview of how PagerDuty application is used across your organization.

You will also be able to see which users use PagerDuty & their details such as last used date, usage & spend allocated to them.

To uninstall the app please hover on the PagerDuty App in the integrations tab & Click 'More Info'. It will open a page like below. You can click 'Disconnect' to disconnect the Application from your Zluri account.