Troubleshooting

This page lists common errors and known issues encountered while integrating Microsoft Intune with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

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MIC-INT-100: The Instance connected was expired or revoked

When does this error occur?

• When the Instance connected was expired or revoked.

How to resolve:

• Please reconnect the instance.

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MIC-INT-101: The user does not have sufficient permissions to access Users

When does this error occur?

• When the user trying to connect the integration does not have sufficient permissions to access Users.

How to resolve:

• Modify the user permission and try again.

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MIC-INT-102: The user does not have sufficient permissions to access Managed Devices

When does this error occur?

• When the user trying to connect the integration does not have sufficient permissions to access Managed Devices.

How to resolve:

• Modify the user permission to access Managed Devices and try again.

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Additional Notes

• Always ensure you have the necessary permissions before attempting to connect.
• If you continue to face issues, verify that your account and permissions have not been changed or revoked in Microsoft Intune.

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If your issue is not listed here, please contact Zluri at [email protected] with the error details for further assistance.