Troubleshooting

This page lists common errors and known issues encountered while integrating Google Analytics with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

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GOAN-100: The instance connected to this integration is expired

When does this error occur?

• When the instance connected to this integration is expired.

How to resolve:

• Please reconnect the instance.

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GOAN-101: The user lacks the necessary permissions

When does this error occur?

• When the user attempting to connect the integration lacks the necessary permissions.

How to resolve:

• Please check your account privileges.

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GOAN-102: User does not have any Google Analytics account

When does this error occur?

• When the user does not have an Active Google Analytics account.

How to resolve:

• Ensure you have an Active Google Analytics account.

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GOAN-103: The Account does not have necessary permissions to manage users

When does this error occur?

• When the account does not have necessary permissions to manage users.

How to resolve:

• Ensure the account has the required permissions to manage users.

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Additional Notes

• Always ensure you have the necessary permissions before connecting.
• If you continue to face issues, verify that your account and permissions have not been changed or revoked in Google Analytics.

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If your issue is not listed here, please contact Zluri at [email protected] with the error details for further assistance.