Troubleshooting

This page lists common errors and known issues encountered while integrating GSuite Service Account with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

---

GSA-400: The Client Email used is invalid

When does this error occur?

• When the Client Email used to connect the integration is invalid.

How to resolve:

• Please ensure the right Client Email is used.

---

GSA-403: User does not have sufficient permissions

When does this error occur?

• When the user does not have sufficient permissions to access the integration.

How to resolve:

• Please ensure the user has the right permissions.

---

GSA-101: Invalid admin email address

When does this error occur?

• When the admin email address provided is invalid.

How to resolve:

• Please provide a valid admin email address.

---

Additional Notes

• Always ensure you have Super Administrator privileges before attempting to connect.
• Verify that the admin email address is valid and has the necessary permissions.
• If you continue to face issues, check that the service account configuration is correct and the scopes are properly set.

---

If your issue is not listed here, please contact Zluri at [email protected] with the error details for further assistance.