Troubleshooting

This page lists common errors and known issues encountered while integrating Cloudflare with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

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CLO-100: The API key used to connect the integration is invalid or expired

When does this error occur?

• While connecting Cloudflare to Zluri with an invalid or expired API key.

How to resolve:

• Ensure you are using the correct API key to connect the integration.

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CLO-102: The user does not have sufficient permissions to access members

When does this error occur?

• When the user does not have the required permissions to access members in Cloudflare.

How to resolve:

• Modify the user permission to allow access to members and try again.

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CLO-103: The user does not have sufficient permissions to access audit logs

When does this error occur?

• When the user does not have the required permissions to access audit logs in Cloudflare.

How to resolve:

• Modify the user permission to allow access to audit logs and try again.

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Additional Notes

• Always ensure you have the correct permissions and an active API key before connecting.
• If you continue to face issues, verify that your permissions and API key have not been changed or revoked in Cloudflare.

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If your issue is not listed here, please contact Zluri at [email protected] with the error details for further assistance.