Troubleshooting
This page lists common errors and known issues encountered while integrating Asana with Zluri, and instructions on how to fix them.
If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].
ASA-100: The user is not an organization admin or integration connection is expired/revoked
When does this error occur?
- When the user trying to connect the integration is not an organization admin.
- When the integration connection is expired or revoked.
How to resolve:
- Ensure the user is an organization admin in Asana to connect the integration.
ASA-101: The user does not have sufficient permissions to access workspaces
When does this error occur?
- When the user does not have the required permissions to access workspaces in Asana.
How to resolve:
- Modify the user permission to allow access to workspaces and try again.
ASA-102: The user does not have sufficient permissions to access full workspace record
When does this error occur?
- When the user does not have the required permissions to access full workspace record for a single workspace.
How to resolve:
- Modify the user permission to allow access to full workspace record and try again.
ASA-103: The user does not have sufficient permissions to access workspace_users
When does this error occur?
- When the user does not have the required permissions to access workspace_users in Asana.
How to resolve:
- Modify the user permission to allow access to workspace_users and try again.
ASA-104: The user does not have sufficient permissions to access workspace_memberships
When does this error occur?
- When the user does not have the required permissions to access workspace_memberships in Asana.
How to resolve:
- Modify the user permission to allow access to workspace_memberships and try again.
ASA-105: Your account is not associated with any workspaces
When does this error occur?
- When the account used to connect Asana is not associated with any workspaces.
How to resolve:
- Verify your account has one or more workspaces.
Additional Notes
- Always ensure you have the correct permissions and are associated with the desired workspaces before connecting.
- If you continue to face issues, verify that your permissions and access have not been changed or revoked in Asana.
If your issue is not listed here, please contact Zluri at [email protected] with the error details for further assistance.
Updated 6 days ago