Alerts & Notifications

This document describes all notification types supported in Zluri.

Each notification includes:

  • Description / condition
  • Delivered via
  • Sent to
  • Sent / generated by (if different)
  • Frequency (when applicable)

Manage notifications

Notifications are managed from the Settings menu.

  1. Open Settings → Notifications
  2. Select or deselect notification types
  3. Changes save automatically

Notification Categories

The following sections describe every notification type supported in Zluri.

Access Reviews: Updates and Reminders

Review start date notification to certification owner

  • Delivered via: Email, Slack
  • Sent to: Certification Owner

Review start date notification to reviewers

  • Delivered via: Email, Slack
  • Sent to: Reviewer(s)

Review task delegated to a new reviewer

  • Delivered via: Email, Slack
  • Sent to: Reviewer(s)

Application review moved from previous level to current level

  • Delivered via: Email, Slack
  • Sent to: Reviewer(s) of the current level

Manual review reminder

  • Delivered via: Email, Slack
  • Sent to: Reviewer(s) with pending reviews
  • Sent/generated by: Certification Owner or Admin

Review deadline approaching (reviewers)

  • Delivered via: Email, Slack
  • Sent to: Reviewer(s) with pending reviews
  • When: 48 hours remaining

Review deadline approaching (certification owner)

  • Delivered via: Email, Slack
  • Sent to: Certification Owner
  • When: 48 hours remaining

Review end date reached with pending reviews

  • Delivered via: Email, Slack
  • Sent to: Certification Owner

Remediation deadline approaching with pending actions

  • Delivered via: Email, Slack
  • Sent to: Certification Owner
  • When: 48 hours remaining

Recurring certification uses deleted or unpublished playbook

  • Delivered via: Email, Slack
  • Sent to: Admin, Owner, Certification Owner

Certification PDF report generated

  • Delivered via: Email
  • Sent to: Requesting user, Certification Owner

Certification created successfully

  • Delivered via: In-app
  • Sent to: Certification Owner

Review signed off successfully

  • Delivered via: In-app
  • Sent to: Certification Owner

Review completed successfully

  • Delivered via: In-app
  • Sent to: Certification Owner

Access Requests: Approval Actions

Request awaiting approval

  • Delivered via: Email, Slack
  • Sent to: Approvers

Access request pending approval action

  • Delivered via: Email, Slack
  • Sent to: Approvers

Request approved via Slack → next approver notified

  • Delivered via: Slack
  • Sent to: Approvers

Request rejected via Slack

  • Delivered via: Slack
  • Sent to: Approvers

Access request approved → provisioning triggered

  • Delivered via: Email, Slack
  • Sent to: Requester

Provisioning completed

  • Delivered via: Email, Slack
  • Sent to: Requester

Access request rejected

  • Delivered via: Email, Slack
  • Sent to: Requester

Deprovisioning completed

  • Delivered via: Email, Slack
  • Sent to: Requester

Comment added on an access request

  • Delivered via: Email, Slack
  • Sent to: Requester, Approvers

Approval Action Updates

Request auto-rejected by automation rule

  • Delivered via: Email, Slack
  • Sent to: Requester

Optimization Recommendations and Alerts

License optimization confirmation

  • Delivered via: Email
  • Sent to: Target users

Optimizable licenses list

  • Delivered via:
    • Email: App Owner, App IT Owner, App Finance Owner
    • Slack: App Owner

Export Notifications

Export file delivered

  • Delivered via: Email, In-app
  • Sent to: Requesting user
  • Generated by: Admin

Spend Management Alerts

Reminder to add latest transactions

  • Delivered via: Email
  • Sent to: Admin

Transaction rule execution failed

  • Delivered via: In-app
  • Sent to: Executing user
  • Generated by: Admin

Forced rule execution (unrecognized transactions)

  • Delivered via: In-app
  • Sent to: Executing user
  • Generated by: Admin, Owner, IT Admin, Finance Admin, Procurement Admin, Integration Admin, Security Admin

Recognized transactions processed

  • Delivered via: In-app
  • Sent to: Executing user
  • Generated by: Same roles as above

All transactions processed

  • Delivered via: In-app
  • Sent to: Executing user
  • Generated by: Same roles as above

Applications with increased spend

  • Delivered via: In-app
  • Sent to: Admin

Integration Notifications

Applications compatible for integration

  • Delivered via: Email
  • Sent to: Admin

Application Discovery Notifications

Applications discovered in the last 24 hours

  • Delivered via: Email
  • Sent to: Admin, Owner

Restricted App Usage Alerts

Restricted apps with highest active users

  • Delivered via: In-app
  • Sent to: Admin

Restricted application usage alert + user list

  • Delivered via: Email
  • Sent to: Admin

Stop-usage alert for restricted applications

  • Delivered via: Email
  • Sent to: Admin, affected employees
  • Generated by: Admin

License and Contract Management Alerts

Contract cancel-by or end date reminders

  • Delivered via: Email
  • Sent to: Contract Owner, Contract Finance Owner, Contract IT Owner, App Owner, App IT Owner, App Finance Owner
  • When: 60, 30, 15, and 1 day(s) before date

Upcoming payment date

  • Delivered via: Email
  • Sent to: Same roles
  • When: 7 days and 1 day before date

True-up date reminder

  • Delivered via: Email
  • Sent to: Same roles
  • When: 15 days before first true-up date

Contract nearing renewal/end date

  • Delivered via: Email
  • Sent to: Same roles
  • When: 7 days before end date

Contract added as draft

  • Delivered via: In-app
  • Sent to: Creating user
  • Generated by: Admin

Bulk license mapping successful

  • Delivered via: In-app
  • Sent to: Mapping user
  • Generated by: Admin

Access Requests: Reminders

Pending approvals summary

  • Delivered via: Email, Slack
  • Sent to: Approvers
  • Frequency: Every 24 hours at 12:00 AM UTC (configurable)

Access Requests: Admin Alerts

Access request does not match automation rules

  • Delivered via: Email, Slack
  • Sent to: Admin, Owner

Deprovisioning action deleted or unpublished

  • Delivered via: Email, Slack
  • Sent to: Admin, Owner

Provisioning action deleted or unpublished

  • Delivered via: Email, Slack
  • Sent to: Admin, Owner

Notification reference table

The table below might be too wide to fit on certain screens. Scroll horizontally to see all columns.

Notification categoryDescription/conditionDelivered viaSent toSent/generated by (if different from receiver)Frequency (if applicable)
Access Reviews Updates and RemindersReview start date notification to certification ownerEmail, SlackCertification Owner
Access Reviews Updates and RemindersReview start date notification to reviewersEmail, SlackAssigned reviewer(s)
Access Reviews Updates and RemindersA review task has been delegated to a new reviewerEmail, SlackAssigned reviewer(s)
Access Reviews Updates and RemindersAn application's review moved from previous level to current levelEmail, SlackReviewer(s) of current level
Access Reviews Updates and RemindersManual review reminder sent by certification owner or Zluri adminEmail, SlackAssigned reviewer(s) with pending review(s)
Access Reviews Updates and RemindersReview deadline approaching (48 hours or less remaining) for reviewersEmail, SlackAssigned reviewer(s) with pending reviewsWhen certification is 48 hours away from review end date
Access Reviews Updates and RemindersReview deadline approaching (48 hours or less remaining) for certification ownerEmail, SlackCertification OwnerWhen certification is 48 hours away from review end date
Access Reviews Updates and RemindersReview end date reached with pending reviewsEmail, SlackCertification Owner
Access Reviews Updates and RemindersRemediation deadline approaching (48 hours or less remaining) with pending actions for certification ownerEmail, SlackCertification OwnerWhen remediation is 48 hours away from remediation end date
Access Reviews Updates and RemindersAn upcoming recurring certification is based on playbook(s) that have been deleted or unpublishedEmail, SlackAdmin, Owner, Certification Owner
Access Reviews Updates and RemindersPDF report of all details of a requested certificationEmailUser who generated the report, Certification Owner
Access Reviews Updates and RemindersCertification created successfullyIn-appCertification Owner
Access Reviews Updates and RemindersReview successfully signed offIn-appCertification Owner
Access Reviews Updates and RemindersReview completed successfullyIn-appCertification Owner
Access requests approval actions updatesA request is awaiting approval from the assigned approverEmail, SlackApprovers
Access requests approval actions updatesAccess request is pending approval actionEmail, SlackApprovers
Access requests approval actions updatesDisplayed to approvers when they successfully approve the request from the Slack notification and notification is sent to the next approverSlackApprovers
Access requests approval actions updatesDisplayed to approvers when they successfully reject the request from the Slack notificationSlackApprovers
Access requests approval actions updatesAccess request approved and provisioning action has been triggeredEmail, SlackRequester
Access requests approval actions updatesAccess request approved and provisioning is completedEmail, SlackRequester
Access requests approval actions updatesAccess request rejectedEmail, SlackRequester
Access requests approval actions updatesDeprovisioning action completed for a requestEmail, SlackRequester
Access requests approval actions updatesComment posted on an access requestEmail, SlackRequester, Approvers
Approval action updatesRequest is auto-rejected by an automation rule set up by a Zluri adminEmail, SlackRequester
Optimization recommendations and alertsNotification sent to users to confirm whether they wish to keep or forego a particular licenseEmailTarget users
Optimization recommendations and alertsList of optimizable licenses for applicationEmail, SlackApp Owner, App IT Owner, App Financial Owner (Email); App Owner (Slack)
Export notificationsNotification with the exported file as an attachmentEmail, in-appUser who requested the reportAdmin
Spend management alertsReminder to add latest transactionsEmailAdmin
Spend management alertsTransaction Rule execution failedIn-appUser who executed the ruleAdmin
Spend management alertsForced rule execution results for unrecognized transactionsIn-appUser who executed the ruleAdmin, Owner, IT Admin, Finance Admin, Procurement Admin, Integration Admin, Security Admin
Spend management alertsInformation of recognized transactions on which the execution was performedIn-appUser who executed the ruleAdmin, Owner, IT Admin, Finance Admin, Procurement Admin, Integration Admin, Security Admin
Spend management alertsInformation of all transactions on which the execution was performedIn-appUser who executed the ruleAdmin, Owner, IT Admin, Finance Admin, Procurement Admin, Integration Admin, Security Admin
Spend management alertsList of applications found with increased spends in the current monthIn-appAdmin
Integration notificationsList of applications that can be integrated with ZluriEmailAdmin
Application discovery notificationsList of applications discovered in the last 24 hoursEmailAdmin, Owner
Restricted app usage alertsList of restricted apps with largest number of active usersIn-appAdmin
Restricted app usage alertsRestricted applications usage alert along with list of users using the restricted applicationsEmailAdmin
Restricted app usage alertsNotification to employees to stop using restricted applicationsEmailAdmin, Affected employeesAdmin
License and contract management alertsSent to employees regarding cancel by or end date of contractEmailContract Owner, Contract Finance Owner, Contract IT Owner, App Owner, App IT Owner, App Finance Owner60, 30, 15, and 1 day(s) before the contract cancel by or end date
License and contract management alertsUpcoming payment date for contractEmailContract Owner, Contract Finance Owner, Contract IT Owner, App Owner, App IT Owner, App Finance Owner7 days and 1 day before payment date
License and contract management alertsSent to employees regarding true-up date of contractEmailContract Owner, Contract Finance Owner, Contract IT Owner, App Owner, App IT Owner, App Finance Owner15 days before the first true-up date
License and contract management alertsUpcoming contract renewal/end dateEmailContract Owner, Contract Finance Owner, Contract IT Owner, App Owner, App IT Owner, App Finance Owner7 days before the end date
License and contract management alertsContract added as draftIn-appUser who added the draftAdmin
License and contract management alertsBulk license mapping successfulIn-appUser who did the bulk mappingAdmin
Access requests remindersShows approvers how many requests are pending their reviewEmail, SlackAssigned approver(s)Every 24 hours at 12:00 am UTC (configurable on request)
Access requests admin alerts and updatesRaised access request doesn't match automation rulesEmail, SlackAdmin, Owner
Access requests admin alerts and updatesDeprovisioning action for access request deleted or unpublishedEmail, SlackAdmin, Owner
Access requests admin alerts and updatesProvisioning action for access request deleted or unpublishedEmail, SlackAdmin, Owner