Troubleshoot

Fix common Site24x7 integration errors

This page lists common errors and known issues encountered while integrating Site24x7 with Zluri, and instructions on how to fix them.

If your issue isn’t mentioned here, feel free to submit a ticket or contact us directly at [email protected].

SIT-102-A / SIT-103-A / SIT-104-A: `The user trying to connect the integration does not have sufficient permissions. Modify the user permissions and try again`

This error occurs when the Site24x7 user lacks the Owner or Administrator privileges required to connect the integration. To resolve this error, make sure the user has one of these privileges in Site24x7, and try to connect again.

SIT-102-B / SIT-103-B / SIT-104-B: `The permissions for the user who connected the integration have been modified or revoked. Modify the user permissions and reconnect the integration`

This error occurs when the user’s privileges in Site24x7 were changed or revoked after establishing the connection. To resolve this error, restore the user’s Owner or Administrator privileges in Site24x7 and reconnect the integration.

Updated 2 months ago

SIT-102-A / SIT-103-A / SIT-104-A: The user trying to connect the integration does not have sufficient permissions. Modify the user permissions and try again

SIT-102-B / SIT-103-B / SIT-104-B: The permissions for the user who connected the integration have been modified or revoked. Modify the user permissions and reconnect the integration

SIT-102-A / SIT-103-A / SIT-104-A: `The user trying to connect the integration does not have sufficient permissions. Modify the user permissions and try again`

SIT-102-B / SIT-103-B / SIT-104-B: `The permissions for the user who connected the integration have been modified or revoked. Modify the user permissions and reconnect the integration`